No. Crescent Ridge is committed to a non-rBST milk supply. We do not sell milk from cows injected with growth hormones, which can be harmful to the animals. rBST injection can result in mastitis which requires antibiotic treatment. Federal and State laws prohibit the sale of milk from cows being treated with antibiotics and require that all milk is screened and antibiotic-free. Crescent Ridge Dairy milk is rigorously tested in our state-certified lab and is free of antibiotics. Click here to read more about why we promise to be rBST-free.
You can find the notational information right online. Simple select on the product you'd like to know more about, then click on "Nutritional Information" below the photo.
In addition, we provide nutritional information on the back of our weekly invoices for Crescent Ridge Dairy products. All other product information can be found on the back of each package. You may call us to find out any information you need on the products we deliver.
We take the quality of our products very seriously. If you ever have a problem, please contact a Customer Service representative at 800-660-2740 x101 or email us at service@crescentridge.com . We'll take care of any issue you may have promptly.
The best way to order is right online. Simply click one of the categories at the top of this page to start shopping.
You can also order by phone, fax, or leave your completed order in your Milk Box for you milkman to pick up. Just use one of our old-fashioned Order Forms that comes with your weekly bill. Fill out your order, then call our friendly Customer Service representatives at 1-800-660-2740. You can also fax your completed order form (with your customer information filled out, please!) to 781-784-8776. Or, leave your order in your Milk Box or refrigerator the night before your delivery and your milkman will fill your order that day.
Simply log in, select My Account, then edit the necessary information. You will not have the ability to change your route number or account number. If you have any further questions regarding this, please contact Brad Pond at bpond@crescentridge.com
Sorry, we do not accept any outside coupons. Please place any Crescent Ridge coupons you may have in your milk box, or put them on/in your fridge for your milkman to pick up.
Yes, only $4.00 per delivery which is once a week. You can even lower the delivery fee to $3.00 if you join our EFT (Electronic Funds Transfer) program. Click here to download a printable Authorization Application. (The form requires Adobe Acrobat Reader. To download, at no cost, the Adobe Acrobat Reader, click here.)
Your home's location will determine when your delivery is made, and your delivery day is assigned when we set up your account. To find out your delivery day, please call 1-800-660-2740 ext. 103.
We deliver every week day, except for Thanksgiving and Christmas. You will receive advanced written notice of any delivery changes, and your delivery day on those holidays will be made on the day prior to your normal delivery day.
Sometimes, weather conditions may affect your delivery. (Though we are happy to report that we have missed only one delivery day in the last twelve years due to weather.) If this happens, delivery will be one day later.
You do not have to be home to accept delivery. We just need a cool, safe place to leave your groceries. You can purchase a vintage Crescent Ridge Milk Box from us, or you can supply your own cooler. We can also use your garage refrigerator, as long as it is accessible to your milkman. Aside from delivery, you'll also use your Milk Box, cooler, or refrigerator as a drop-off location for items you'd like your milkman to pick up--including empty returnable bottles, completed order forms and weekly payments.
All products purchased from Crescent Ridge need to be kept cool and be refrigerated as soon as possible. Please be sure to leave a freezer pack in the cooler on hot summer days. On extremely cold days, we recommend bringing your milk inside soon after delivery to prevent freezing. If the milk does freeze in our glass bottles, please place product in the sink for defrosting.
If you shop with us every week, simply do not place an order. In the past, we used to ask customers to notify us if they did not want a delivery that week. Now, you should simply not place an order and your milkman will see you at your next week's delivery.
If you've set up a Standing Order, please go to the My Account page and cancel your Standing Order by 11:59PM the night before your regularly scheduled delivery.
Yes we do. If you would like to change your delivery to every other week delivery, please contact our friendly customer service representatives at 800-660-2740.
For you convenience, Crescent Ridge offers a variety of billing options. You can now pay by credit card, Electronic Funds Transfer (EFT), or by cash or check.
For Credit Card Payments:
Crescent Ridge accepts VISA and MasterCard. You will have an opportunity to enter your credit card information when you set up your customer profile. You will also be able to confirm your payment method upon checkout. To ensure accuracy of your order, we will not charge your credit card until your weekly order has been delivered.
For Cash/Check Payments:
For check or cash payments, billing is done on a weekly basis. Each bill reflects the prior week's order and your payment is expected each week. Simply leave a check in your cooler or milk box, and your milkman will pick up your payment when making your weekly delivery. Please be aware that your milkman's pay is based on sales and collections, so be sure to pay your bill promptly each week. If you choose to send your payment by mail, please write your account number on your check to ensure that payment is credited correctly, and mail it to: Crescent Ridge Dairy, 355 Bay Road, Sharon MA 02067.
Please do not put your payment in the returnable bottles.
For Electronic Funds Transfer (EFT):
Payments can also be made via Electronic Funds Transfer, which allows payments to be deducted directly from your checking or savings account. If you are interested in paying by EFT, click here to download a printable Authorization Application. The form requires Adobe Acrobat Reader. To get the reader, click here.
